Terms of Use

Terms of Use

Company Information

Website
lohoin.com
Brand Name
lohoin™
Company Name
Guangzhou Cenfan Trading Co., Ltd.
Legal Representative
Pan Ting
Company Address
Room 405, No. 20, 2nd Lane, Panci Street, Shipai, Tianhe District, Guangzhou
Unified Social Credit Code
91440106MAEX5LCX32
Customer Support Phone
+86 18312347802
Customer Service Hours
8:00 AM–6:00 PM China Standard Time (UTC+8)

Last updated: October 23, 2026

These Terms of Use govern access to and use of lohoin.com, including its website features, content, customer-account functions where available, and customer-support services.

1. ACCEPTANCE OF THESE TERMS

By accessing or using the website, you agree to these Terms of Use and applicable law. If you do not agree, please discontinue use of the website. Purchases are also governed by the store’s Terms and Conditions and applicable store policies.

2. ELIGIBILITY

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence. If you have not reached that age, you may use the store only with the involvement and permission of a parent or legal guardian.

3. PERMITTED USE

You may use the website for lawful personal shopping, product research, account management where available, order-related activities, and customer support. Any permission to access the website is limited, revocable, non-exclusive, and non-transferable, subject to these Terms and applicable law.

4. PROHIBITED USES

You may not use the website to:

  • Violate applicable laws or regulations.
  • Commit fraud or submit false or misleading information.
  • Attempt unauthorized access to systems, accounts, or data.
  • Introduce malware, malicious code, or harmful technology.
  • Interfere with website security, availability, or operation.
  • Scrape, copy, or collect website information using automated tools without authorization.
  • Collect another person’s information unlawfully.
  • Infringe intellectual-property, privacy, publicity, or other legal rights.
  • Misrepresent your identity or relationship with the store.
  • Use website content or services for unauthorized commercial activity.

Where reasonably necessary and permitted by law, we may restrict access, suspend account functionality, cancel affected orders, or take other appropriate action in response to prohibited activity.

5. INTELLECTUAL PROPERTY

The lohoin™ name, logo, branding, website design, product presentation, photographs, graphics, text, videos, and other content are owned by, licensed to, or lawfully used by the store operator. Such content may be protected by intellectual-property laws.

You may not reproduce, modify, republish, distribute, sell, or commercially exploit protected content without appropriate authorization, except where applicable law permits such use. Accessing the website or purchasing a product does not transfer ownership of intellectual property to you.

6. PRODUCT CONTENT AND AVAILABILITY

We make reasonable efforts to present product descriptions, photographs, dimensions, weight, materials, pricing, and availability accurately. However, screen settings, lighting, photography, and reasonable manufacturing tolerances may affect how colors, textures, or dimensions appear.

Product availability, designs, options, and website content may change. We may correct errors or update information where appropriate. Nothing in this section removes consumer rights that cannot legally be excluded.

7. ACCOUNTS AND INFORMATION ACCURACY

If customer-account features are available and you create an account, you are responsible for providing accurate and current information and protecting your login credentials. Notify us promptly if you believe your account or order information has been accessed or used without authorization.

8. CUSTOMER REVIEWS AND SUBMISSIONS

If the website allows reviews, photographs, comments, questions, or other submissions, you are responsible for ensuring that your content is lawful, accurate, and does not infringe another person’s rights.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free permission to use, display, reproduce, and distribute that content in connection with operating, promoting, and improving the store, to the extent permitted by applicable law and the platform’s functionality. Do not submit confidential information or content you do not have permission to share.

We may remove or decline content that we reasonably believe is unlawful, deceptive, abusive, infringing, or otherwise inconsistent with these Terms.

9. THIRD-PARTY LINKS AND SERVICES

The website may link to third-party websites, tools, or services for convenience. We do not control all third-party content, practices, or availability and are not responsible for their independent terms or privacy practices. Your use of third-party services is subject to the applicable provider’s terms.

10. WEBSITE AVAILABILITY AND DISCLAIMERS

We aim to keep the website available and information current, but we do not guarantee uninterrupted, error-free, or continuous access. Features may be changed, suspended, or withdrawn for maintenance, security, operational, or other reasonable reasons.

To the extent permitted by law, the website and its content are provided on an “as available” basis without warranties beyond those that cannot lawfully be excluded.

11. LIMITATION OF LIABILITY

To the extent permitted by applicable law, we are not liable for indirect, incidental, special, or consequential losses arising from use of or inability to use the website. Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

12. CHANGES TO THESE TERMS

We may update these Terms of Use from time to time. The revised version will be posted on this page with an updated date where appropriate. Changes apply from the time they are posted or as otherwise required by law.

13. GOVERNING LAW AND CONSUMER RIGHTS

These Terms are interpreted subject to applicable law. Nothing in them removes mandatory rights available to consumers under the laws that apply to their purchase or use of the website.

14. CONTACT

For questions about these Terms of Use, please use the contact details listed at the beginning of this page.